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Diligent Boards

Diligent Boards
Formerly Diligent Boards & Leadership Collaboration

Overview

What is Diligent Boards?

Diligent’s Board & Leadership Collaboration solution is built to provide organizations everything they need to drive digitization and operational excellence for board, committee, and executive meetings. Directors and executives can leverage real-time communication, secure collaboration, governance approval workflows and intelligence…

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Recent Reviews

Lighten your workload!

10 out of 10
November 28, 2023
Incentivized
We use Diligent Boards for all of our various Board meetings. It allows access to materials to Board members regardless of their location, …
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Easy to use

9 out of 10
July 25, 2023
Incentivized
I use Diligent as an administrator: to build Board and Committee books, review documents, and distribute the materials to Board …
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trusted product

9 out of 10
June 30, 2023
Incentivized
Board and committees for board member and employee use - to ensure a paperless environment for the 120 users on our account
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Awards

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Reviewer Pros & Cons

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Pricing

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What is Diligent Boards?

Diligent’s Board & Leadership Collaboration solution is built to provide organizations everything they need to drive digitization and operational excellence for board, committee, and executive meetings. Directors and executives can leverage real-time communication, secure collaboration,…

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  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Diligent Boards?

Diligent’s Board & Leadership Collaboration solution is built to provide organizations everything they need to drive digitization and operational excellence for board, committee, and executive meetings. Directors and executives can leverage real-time communication, secure collaboration, governance approval workflows and intelligence to power smart decisions. More broadly, Diligent solutions aim to provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams.

  • Save time by digitizing meeting materials and workflows
  • Work together without worrying about security
  • Drive better decision-making with curated data and intelligence

Diligent is a governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 customers around the world. Their technology gives leaders a connected view of governance, risk, compliance and ESG across their organizations, to spark the insights they need to make better decisions and lead with purpose.

Diligent Boards Features

  • Supported: Multiple boards
  • Supported: Groups (group spaces)
  • Supported: Resource center
  • Supported: Current & archived books
  • Supported: Contacts, calendar & meetings
  • Supported: Signatures & approvals
  • Supported: Annotations
  • Supported: Questionnaires
  • Supported: Update history
  • Supported: Search (global search)
  • Supported: Link history (link back)
  • Supported: Online/Offline sync (unified)
  • Supported: Remote purge
  • Supported: Secure messaging
  • Supported: Meeting minutes management
  • Supported: File sharing
  • Supported: Data rooms
  • Supported: Automated agenda builder
  • Supported: Presenter mode
  • Supported: Page links
  • Supported: Watermarks
  • Supported: Self service site management
  • Supported: Voting & resolutions

Diligent Boards Screenshots

Screenshot of Preparation for board, committee and executive meetings, whether in person, virtual or a hybrid of the two.Screenshot of Collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.

Diligent Boards Video

Diligent clients describe how Board & Leadership Collaboration drives board & committee effectiveness.

Diligent Boards Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web, Windows 10
Supported CountriesAll
Supported LanguagesEnglish, Chinese, French, German, Portuguese, Spanish, Italian, Arabic, Japanese, Hebrew, Dutch

Diligent Boards Downloadables

Frequently Asked Questions

Nasdaq Boardvantage, OnBoard Board Management Software, and Board Intelligence are common alternatives for Diligent Boards.

Reviewers rate Usability and Support Rating highest, with a score of 8.6.

The most common users of Diligent Boards are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(69)

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
September 08, 2023

Diligent Boards for Boards

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Diligent Boards to share board and committee materials confidentially with our board members.
  • Repository
  • Customer Service
  • Global search term ability
  • Ability to edit documents on Diligent Boards
It is suited for the sharing of confidential information with individuals outside the company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to post documents that need Board approval, and I use it to post quarterly Board meeting material. We also publish a monthly board report that is distributed for all board members. It is also used for networking between board members and for their use of organizing between board meetings.
  • Ease of building books
  • Security features
  • Support
  • Resource Center needs some work
  • I would like to see additional resources for different types of applications
  • I would like to have a better guide on using Diligent for new users
Our board members are spread across the United States. Using a secure program like Diligent allows us to publish critical often confidential information that all board members are able to access in a timely manner, and vote on items that require additional authority to move forward with a project or purchase.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Generation and distribution of Board and Committee meeting materials and generation, distribution and collection of information for the Annual D&O Questionnaires
  • Love the ease of creating Board and Committee Meeting materials
  • Love the D&O Questionnaire module
  • Love the ability to retrieve and review archived materials
  • Maybe available - I just don't know - the ability to see the emails sent to Directors and/or officers when sending materials through the portal after the materials are sent
  • Would like to be able to see who has looked at the materials
  • Would like to have the ability to notarize electronically in the portal
  • Would like the ability to make edits in my document in the board book portal - not just upload a newly revised document
I have used two different board materials portals and Diligent is by far the more intuitive and user friendly
July 06, 2023

review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Diligent Boards to manage board books and meetings.
  • Manages books
  • Keeps board members engaged during meetings
  • D&O is easy to use and efficient.
  • The web functions need to mirror the oneclick functions
  • Getting your service team to respond to issues in a timely manner has been a problem for us.
  • The multi factor log-on requirement was not an easy process
  • Support should be able to provide consistent and reliable assistance.
The platform provides an easy and efficient means for the directors to access board materials and participate in meetings. Building books is a easy process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Diligent Boards as our sole platform for our Board of Trustee meeting documents as well as a resource centre, questionnaires and resolutions.
  • Customer support is second to none
  • Ease of use
  • I currently use one click as I like the functionality of importing a word agenda and being able to link. I know there is an updated version but sometimes new is not always better! Please keep one click!
Diligent Boards is a safe, secure means to share information. In the current environment where information is easily hacked, Diligent gives us peace of mind.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Diligent to post our Board Book to our 16 board members as well as to our CPQSC Committee. We are most concerned about security issues as we deal with physician confidential information.
  • Response time to questions and calls is very good.
  • It is very easy to put a board book together.
  • They are always asking if you want to add on new functions without informing you of the additional costs until the very end.
  • I think there should be a one sheet explanation of the services you offer and cost.
  • I have attended several of the online courses and they assume you are using the newest platform and I use One Click.
When you go to your webpage, you are not able to find cost and I think this is a very important thing. You have to schedule a demo, I guess, in order to find out the cost and what you get. I also feel that being able to talk to someone on the phone is very important versus going to a training session. The available times in Colorado are not very good for these sessions. Many are in the middle of the night or 9 pm at night or on a weekend. I think Diligent is very good for boards. I wish when you talked to account reps that they always weren't trying to sell you something versus trying to help you or say we have a new platform that ultimately will be taking the place of One Click. These are the benefits, etc. and show you how to use it so you can actually see the time it saves you.
June 06, 2023

Great Product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used Diligent Boards for quite some time with our Board of Directors along with our subsidiary Boards.
  • Ease of uploading of documents
  • Customer Support
  • Overall user friendly and east of use
  • moving documents between tabs is a big issue that could be resolved
  • While we are a large user, it would be helpful to allow larger organization more control (i.e., add and remove users)
We strictly use this for building and sharing board books with Board members. The Board members really like this program. I see where we could use many of the other features as they improve. However, at this time, we recently merged with another organization so that will take some time.
Score 10 out of 10
Vetted Review
Verified User
We use the product for Board of Director Meetings and communications. It is also used to share Financial reports.
  • Security
  • Ease of use
  • Product support
  • Customer support
  • The ability to enable account feature without contacting Account manager (example Adding date and time stamp to signatures)
  • Have all the functionality available in the One-Click application available in the Web admin.
Diligent Boards is well suited for Board Meeting management, confidential document sharing, D&O surveys, secure instant messaging.
Score 10 out of 10
Vetted Review
Verified User
I am in charge of uploading the BoD and Ac materials every quarter.
The only thing that has given me some trouble is when I have tried to substitute some parts of the material, and it does not allow me to do so. I do not know if it has any implication in the counselors annotations whether I substitute or not the material.
  • Easy to find
  • Shortcuts
  • Archive
  • Uploading more than 1 file at the time
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Diligent Boards for all regular Board & Committee Meetings, Mergers & Acquisition approval meetings and review and approval of the Company's earnings materials. Diligent Boards provides the company with a secure way to send presentations and information without using email. It also ensures that when presenting at a meeting, all attendees are reviewing and looking at the same materials.
  • Easy to use both from an administrative perspective and from an end user prospective.
  • Stores historical information that both the legal department and the end user can utilize when needed.
  • Provides a secure way to share this information.
  • It would be nice when using the link functionality that you had a preview screen. The Web version currently does not have this capability.
  • It would be nice if we could archive resource documents similar to how books are archived.
  • If the product was more cost effective, we would be able to expand it to other users that prepare board materials but don't necessarily attend the board meetings.
It is well suited for use at all board & committee meetings, approving or presenting potential mergers and acquisitions, for the Board & Committee evaluations and the Director and Officer questionnaire process. The reporting for the questionnaire portal is especially helpful. Due to the cost of the product, we cannot really utilize for internal meetings.
May 24, 2023

New user.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Diligent Boards is user-friendly and offers new and functional features to clients. I applaud how effective the customer service team was during the onboarding process. They communicated effectively and offered around-the-clock assistance. The training sessions are also useful and allow us to learn at our own pace.
  • communication
  • training
  • user-friendly
  • Diligent could offer practice runs for board meetings.
  • Specialists could be on call for board meeting postings.
  • Diligent could offer a community board to answer questions in real-time.
Diligent Boards are great for formal meetings of the Board. It does offer many features, so sometimes it may appear to be convoluted when trying to conduct a simple task. Also, I think it would be more helpful if there was a number to call to troubleshoot instead of a chat (although this may be already offered).
May 16, 2023

Great service!

Score 10 out of 10
Vetted Review
Verified User
In Aleatica, we use for the Board Members to access the information for the Board, in order they can decide wisely.
  • availability of the information
  • uploading means
  • control information
  • organization of the information
It is a great service.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Diligent Boards is our tool for communication and safeguarding of information with the different government bodies that participate in decision-making process within the organization, including the board of directors. Support is always available and the tool is very robust, safe and useful but it does present some challenges: - Unequal utilization: our governing bodies have members of different ages. The younger ones find it a very easy to use tool, but the older directors have a hard time familiarizing themselves with it and they don't take advantage of its full potential, they limit themselves to the basics. - Despite being a versatile tool, in my opinion the information available and its configuration varies depending on the device used (laptop, tablet, iphone, android & web vs app). In my opinion, this confuses board members, stresses them out because they can't find things where they expect, and makes it difficult to communicate with them. -In my opinion, its use and exploitation require discipline and someone constantly monitoring that the defined protocols are complied with and that the users fulfill their tasks in due time. In my opinion, it does not work alone nor on automatic.
  • 24 hrs. support.
  • They usually listen to suggestions and work on them.
  • They speak my own language.
  • Same functionality and appearance no matter the device used to work with Diligent Boards (App vs web, laptop, tablet, iphone, android ...).
  • Questionnaires - I've found it is not possible to send reminders from Diligent Boards.
  • Votes: it is not possible to have more than 1 issue to vote. Either you vote all your issues for or against, there is no other possibility available. If we have more than one decision to make, we use questionnaires because the vote function is no useful in such cases. Questionnaires are ok but they demand more work and follow up.
This tool is great for a governing structure that is already mature or at least has strong bases. If this is not the case it might be an expensive tool you may not capitalize from it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Diligent Boards to load materials, to prepare board books and review materials, create pdf's from the materials. My main issue is that board members do not get a nice list of materials, but everything is in one lump of documents and they sometimes complain that it is hard to find reports, etc. I would like to be able to set books, material in a list by business unit and type of the material, maybe date and even importance.
  • Easy to create book with subtitles and links
  • Easy to create pdf from the material
  • If I have issues I always get help from the support
  • I like that I am offered training if I need to update my knowledge
  • I am using one click, it would be nice to see what board members see
  • I mentioned before I would like to be able to sort documents by various parameters like importance, date, type
  • Talking to other assistance i find that everyone knows something different about quicker ways to load, maybe a weekly/monthly tip would be beneficial.
I would definitely would recommend diligent to other companies and my colleagues to use for board material loading, as despite few small issues otherwise it is a great tools and most importantly board members use it and find it more or less easy. If they have any suggestions i can always accommodate, what it is also great is the support team behind the tool.
May 10, 2023

Diligent Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The use of the Diligent platform within the organization is primarily to display and pre-report, through a summary of key financial performance results and other relevant strategic topics, to board members, few days previously to quarterly earnings meetings.<br>It also serves as a repository of official historical documents associated with these meetings that can be consulted by interested parties at any time.
  • Reports control
  • Dissemination of strategic information
  • Historical information repository
  • Slight complexity of use
  • It would be nice to have a more user-friendly and intuitive interface
  • Make it easier to manage permissions for users and information consultants
The current general use of the platform at Axtel (as a consultation tool for BOD members and as a repository of official historical documents) fully satisfies and covers the needs of its users. Its use and operation is relatively simple, although there are aspects that could be improved, such as having a more intuitive and user-friendly interface.
Likewise, the support and help service so far has been excellent, they always attend us in a timely manner, with a very good attitude helping us to solve our doubts.
January 10, 2023

Diligent Boards is No.1!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am one of the administrators on Diligent Boards. I create the 'books' and upload all Board/Committee papers and inform all Board/Committee members/representatives when the papers are ready to view. I deal with all User queries relating to Diligent Boards and keep all Users informed of any changes/new features etc.
  • Easy to create a new 'book' or copy from an existing book
  • Easy to upload papers including replacing/deleting
  • Very good to be able to restrict access on certain papers within book
  • Extremely beneficial for Users to access their account via the Web
  • Some new features require the Customer Success Manager/Diligent Team to activate them first, which can be time consuming and can result in delays in having these, especially when the features were outlined in a webinar a few months prior. For example, the self-service function.
  • It would be good to have access to our contract within our account so I can keep track of the amount of contracted Users and whether we have exceeded our limit
I find that Diligent Boards is extremely user-friendly and the functions are advanced and appropriate in our circumstances. Being able to restrict access to certain members of papers within a book is very beneficial. I also think having the Web version is an asset as I know from our Users that this is advantageous, especially when their device is updated and they have forgotten their password to be able to download the app.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Diligent Boards to communicate board materials, communications and questionnaires with our board of directors. It works well with board materials. This our first time with questionnaires. Hoping the directors will like it.
  • Makes organizing easier
  • Helps keep documents confidential without bunches of email
  • The prefill manager works particularly well in the questionnaire section
  • Formatting in the questionnaire needs improvement. I end up with different fonts and sizes for some reason. Wish there was a way to universally change the font. It's tedious going into each question individually.
  • Sub questions and making questions contingent is a bit clunky. Could use some improvement
The questionnaires are particularly good at simple questions. When there are multiple parts, it is a bit clunky. It could be improved. In order to put in some questions I had to divide the question into 2 or 3 where on a paper copy it was 1 compound question.
December 29, 2022

Strong Product Overall

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Diligent Boards for quarterly board meeting purposes: uploading and displaying board meeting agendas, minutes, casting votes, applying signatures, etc.
  • Boards has done a wonderful job with providing ease of uploading materials and editing capabilities.
  • Boards has made adding and deleting users quite simple and effective.
  • Please, please add the ability to download pdfs with links on your online Boards platform. It is the only thing keeping me from using the online version of Boards entirely.
  • Boards support team is fairly helpful, though I feel like I am often having to resolve a bit more on my own even after "solutions" are provided. Boards support is, though, way more effective than Diligent Entities support- we have had a horrendous time with Entities support each time we use them. It is easier to try to resolve on my own, even though it takes up a lot of my time.
We use Boards for upper-level Board and management meetings, and this is where we have found it to be most suitable.
Score 9 out of 10
Vetted Review
Verified User
At The Pew Charitable Trusts, we use Diligent as our Board Portal, Committee Materials, Resource Center, voting tool, D&O Module, Signatures, Questionnaires, etc. The scope of our Diligent use consists mostly of quarterly meetings; however, it is utilized throughout the year for assorted purposes.
  • Flexibility in managing permissions and access at the document level.
  • Revision capabilities.
  • Comprehensive one stop shop for our board.
  • Lack of congruency between OneClick and Diligent Web.
  • Printing in OneClick is still more robust than Web.
  • In my opinion, Customer Service lacking. (Provided web articles don't match concerns and include features not yet launched.)
  • Training for Admins seems focused on sales and newly developed web features that may not be applicable to the Admin's tasks.
  • Rules for Admins have changed without proper communication.
  • In my experience, there is severe latency with uploading and launching documents. The server page does not seem to reflect status issues in real-time.
  • Visual result features for the questionnaire module are at additional costs. (Charts and Graphs)
Most concerns have been addressed in prior answers.
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